Do I enter into any contracts or agreements with Base? What happens if I move or cancel?

There are two separate Base agreements: the battery services agreement and the energy provider agreement.

Battery Services Agreement

• The Base Battery Services Agreement is for 10 years. After 10 years, you will have low or no cost options for renewal or cancellation.

• Base can access the battery when necessary and handles maintenance and warranty issues.

• All applicable warranties from the installer and manufacturer are transferred to you.

• If you move, you can transfer the agreement to the next homeowner.

• Backup energy should not be used for life-critical devices and cannot be guaranteed.

• You may incur fees if the battery is damaged.

• If you want to cancel with Base during the 10 year battery agreement, you will incur a $500 deinstallation fee for the cost of our labor to remove the battery.

Energy Provider Agreement (only relevant if you can choose your energy provider)

• Base will become your energy provider for the term indicated in your agreement (typically 3 years).

• Base will renew your energy rates at a price below the market average at the end of the 3 year agreement.

• You must continue to use Base as your energy provider in order to have a Base battery.

If you can't choose your energy provider and Base partners with your utility, the energy provider section above does not apply to you.