Where can I see Base's Electricity Facts Labels (EFLs)?
What is an Electricity Facts Label (EFL)?
An Electricity Facts Label (EFL) is a standardized document required by the Public Utility Commission of Texas (PUCT) for all retail electricity providers. It discloses key details about your electricity plan — including your rate, contract length, and any fees — in a clear, comparable format.
Where can I find my Base Power EFL?
Your EFL is available in two places:
Base member dashboard: Log in at account.basepowercompany.com and navigate to your plan details.
Base Power website: EFLs for all available plans are published at basepowercompany.com under the plan information section.
What does my EFL show?
Your Base Power EFL includes:
Your contracted electricity rate (cents per kWh)
Contract length (typically 36 months)
Any applicable fees or variable charges (e.g., utility delivery charges)
Average monthly usage estimates and associated costs
Cancellation and renewal terms
Need a copy?
If you can't locate your EFL, contact Base support at support@basepowercompany.com and we'll send you a copy.